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Money, employment and training

Information about the employment, training and advice services available

Financial support

London Borough of Tower Hamlets is implementing new steps to tackle fuel poverty, aware of the impact that increasing fuel bills will have on residents living in the borough.

The council has increased the budget for the Resident’s Support Scheme by 33% (from £600k to £800k) for 2022/23 to residents most in need during this difficult period. Please note this is crisis support and ongoing support cannot be provided through this fund.

The council's Revenues Team is also processing the council tax energy rebate which will consist of a “one off” payment of £150 to households who have a council tax liability and their homes are in bands A-D as previously outlined by the Government. This payment will also apply to those claiming council tax support and will be paid automatically.

By way of signposting, the council is also working in partnership with the Bromley by Bow centre and Citizens Advice on the provision of vouchers to help residents on prepay meters meet increases on rising fuel bills. 

Finally, we would also encourage households to look at the Warm Homes Scheme operated by their energy supplier and apply for this discount where they are eligible. Details of the scheme can be found at

For financial assistance or support in applying or checking your benefits eligibility please contact our Financial Health Centre on the details below.

Financial Health Centre

The Financial Health Centre (FHC) opened in September 2018 in Bethnal Green and is open to all residents of the borough. It brings a range of benefits specialists plus training and employment organisations together under one roof. It is a one-stop shop to help people manage their finances or get back into work or training. The service runs in partnership with the following organisations:

  • Citizens’ Advice
  • Account 3
  • WiseAge
  • The Limehouse Project
  • Women's Inclusive Team
  • MIND
  • Bromley by Bow Centre
  • London Borough of Tower Hamlets 
  • Twin Training

The FHC is here to help the residents of Tower Hamlets with:

  • Debt
  • Welfare Benefits
  • Universal Credit
  • Employment
  • Housing
  • Money Management
  • Training & Job search

Contact the Financial Health Centre

Drop in to book an appointment or contact us on 0207 364 2200 or at

Phone lines are open Monday to Friday 10am-4pm.

Please note you will not be able to see an advisor without an appointment.

As coronavirus restrictions are subject to change we will be keeping this situation under review.

The centre is located at Raynham House, Massingham St, E1 4EB.

ESOL Training

Are you or somebody you know interested in ESOL training?

We work with Twin Training to run ESOL classes to help people improve their English, making it easier to move into a job, further education or training.

We are offering help and support in reading, writing, speaking and listening. The ESOL training will be Entry Level 1-3. We offer flexible courses that fit around your schedule. Courses are from 10am-4pm.

Course eligibility:

  • London Resident – Tower Hamlets
  • 19+
  • Unemployed
  • Right to work in UK

Please note all candidates must bring proof of unemployment benefit and passport or birth certificate. If candidates have lived I the UK for less than three years, they will also need to bring proof of right to stay.

Courses start Monday 7 February 2022.

To apply for the course please call 07759 837 706 or email


ESOL Training
ESOL Training

Enterprise programme

Do you live in Tower Hamlets and want to start your own business in the borough?

The council are aiming to deliver a new enterprise programme. This will include:

  • Developing your own enterprise idea
  • Working out what you need to start and grow a high street business
  • Developing your entrepreneurial skills
  • Planning market research
  • Developing a marketing and sales plan
  • Preparing a budget
  • Learn about customer service
  • Manage cash flows and finance

Please note a grant of up to £1,000 to start up your business idea will only be eligible for all residents on the programme.

For more information please contact Trish on


Training & Employment - THHRIVE at the Financial Health Centre

Looking for work? Are you a resident? Need some help, advice and support?

We have teamed up with Twin Training to help you move into work through training, personal guidance and supported job search. We can offer:

  • Free training
  • Careers advice
  • CV and interview workshops
  • Job search advice
  • Mentoring and coaching
  • Work experience
  • Personalised 1-2-1 support
  • Support to find and keep a job 

To find out more please call us on 020 7364 2200, email or visit us at the Financial Health Centre, Raynham House, Massingham Street, London E1 4EB.

Developing Potential Women’s Development Programme

Our partners Limehouse Project, Account3 and Women’s Inclusive Team are delivering an exciting programme which involves the Aspire course (short and currently online to build; confidence and motivation, time management, communication, skills audit and career planning). Beneficiaries are further supported through referrals to our vocational training such as Early Years Childcare level 1 and level 2, supporting work in schools (Teaching Assistant) which are delivered with partners Account3, Functional Skills English, Business Admin and more.

For more information please contact or 07826 566 635/ 07826 568 495. 

Developing Potential Women’s Development Programme poster
Developing Potential Women’s Development Programme poster

Enterprise Project

We are all about encouraging and unlocking residents potential and with our enterprise projects we try to provide those interested in taking their innovative business ideas to the next stage a helping hand via training promotion and small pots of potential funding to get ideas off the ground.

Keep an eye on this page to find out when our next Enterprise project starts.

Digital Engagement

As more and more services move online and especially after the pandemic, we have programmes that look to keep our residents in touch with one another along with having the training and confidence to use online services such as banking, applying for various services such as jobs and benefits to on-line shopping!


Money Mentors

Coming soon...

We will have Money Mentors on hand to help our residents potentially save money on things like switching energy suppliers, best mortgage/lending rates and generally how to best shop for cheaper products/renewals of various services.