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Privacy Notice

Privacy Notice

This notice explains how we use your data and how we protect your privacy. As our services develop we will continue to update and review this statement to comply with both the law and customer feedback.

Data Controller and Purpose

London Borough of Tower Hamlets is a registered data controller under the Information Commissioners Office (ICO), our registration number is Z1261726. We collect and process personal information about our residents to provide social housing and services related to housing. We process your data in accordance with the General Data Protection Regulation (GDPR) and UK privacy legislation. If you have any concerns you can contact our Data Protection Officer on

What is personal data?

Personal data is data related to a living individual who can be identified from that data. Sensitive personal data is data which includes more specific information about the individual such as ethnicity or sexual orientation.