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Repair priorities and timescales

Priorities and timescales for carrying our your repair

When should you expect the repair to be completed?

General repairs

Most repairs are split into two main priority categories depending upon the urgency of the work. Each category has a target time limit to complete the job:

  • Emergency 24 hours (2 hour response to make safe and prevent danger if required, with additional works completed within 24 hours)
  • Normal priority (20 working days)


Mears team
Mears Group Plc