Contact us
If you need help, here's how to get in touch:
Online
A range of our services are available online.View a list of all the services currently
available. To log a general enquiry please use our
online enquiry form.
Call us
Customer Services 020 7364 5015
Open
8:30am to 5:30pm, Monday to Friday
Repairs 0800 376 1637 (free from landlines) or 020 7364
7070
Begali/Sylheti: call between 9am and 5pm on 0800 376 1638 (free
from landlines)
or 020 7364 5151.
24 hour Hotlines
Anti-social behaviour reporting - 0800 917
5918
Hate Crime reporting line - 0800 138 0521
National Domestic Violence - 0808 200 0247
If you have a housing or repair emergency when
we're closed, please call our Repairs
Customer Contact Centre, or other 24 hour hotlines, for
help and advice:
Em
ail
For general enquiries: contactus@towerhamletshomes.org.uk
For rents: rents@towerhamletshomes.org.uk
For service charges: leasehold@towerhamletshomes.org.uk
For repairs: repairs@towerhamletshomes.org.uk
(not for emergency repairs)
Write to us
Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14
9YQ.
Local Housing Offices
Local Housing Surgeries
Local housing surgeries can be a great way for residents to
access housing advice quickly and easily.You can talk to us
about your tenancy or lease, your rent or service charges, or any
other housing issue in your neighbourhood.To find out if there is a
surgery in your area go to the Neighbourhood section for more details.