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Contact us 

If you need help, here's how to get in touch:

Online

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A range of our services are available online.View a list of all the services currently available. To log a general enquiry please use our online enquiry form.

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Customer Services  020 7364 5015
Open 8:30am to 5:30pm, Monday to Friday


Repairs
0800 376 1637 (free from landlines) or 020 7364 7070              

Begali/Sylheti: call between 9am and 5pm on 0800 376 1638 (free from landlines) 
or 020 7364 5151.


24 hour Hotlines

Anti-social behaviour reporting - 0800 917 5918

Hate Crime reporting line - 0800 138 0521

National Domestic Violence - 0808 200 0247

 

If you have a housing or repair emergency when we're closed, please call our Repairs Customer Contact Centre, or other 24 hour hotlines, for help and advice:

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For general enquiries: contactus@towerhamletshomes.org.uk

For rents: rents@towerhamletshomes.org.uk

For service charges: leasehold@towerhamletshomes.org.uk

For repairs: repairs@towerhamletshomes.org.uk (not for emergency repairs)


Write to us

Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.

Local Housing Offices

Local Housing Surgeries

Local housing surgeries can be a great way for residents to access housing advice quickly and easily.You can talk to us about your tenancy or lease, your rent or service charges, or any other housing issue in your neighbourhood.To find out if there is a surgery in your area go to the Neighbourhood section for more details.

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.