Report a repair


If you need to report a repair, change an appointment or you need advice about a repair, please contact us. 


By phone

Tel: 0800 376 1637 (free from landlines) or 020 7364 5015 

Or by using the Freephone at:


Online

Use our online service to report a repair (not for emergencies) 
 

Write to us

Tower Hamlets Homes
PO Box 66355
London
E14 1GU


We respond to emergency repairs within 2 hours and complete with 24 hours. Follow up repairs to tenanted homes are usually completed the next day. Our repairs service out of hours is a make safe service only where there is genuine danger to residents or property.