From 1 October all leaseholders will receive a bill for actual service charges for the previous financial year (1 April 2019 - 31 March 2020), together with a booklet that explains how the charges are calculated.
The bills include expenditure for all communal charges on both day-to-day and major works (where applicable). As this period pre-dates the lockdown, there are no Covid-19 considerations taken into account. If we have spent less than the estimate (issued on 1 April 2019) then the lessee will automatically receive a credit on their account. Likewise, if we have spent more than the estimate, then the lessee will receive an additional invoice, which will automatically be debited to their account.