We're really sorry, but due to essential system upgrades, MyTHH will be unavailable from around 5:30pm on Friday 6 November 2020 for a week.
Service will return on Friday 13 November 2020.
During the time that MyTHH is unavailable, please continue to report non-emergency repairs online by using this online system:
For emergency repairs only, please call us on 020 7364 5015.
Please bear in mind that at the current time some repairs may be delayed – click here for further details.
We are carrying out work to move MyTHH onto a new platform which will work better on mobile devices and new online services will become available over the coming months.
There will be no impact on existing accounts and all usernames, passwords etc will continue to work.
Thank you for your patience whilst MyTHH is unavailable.