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Free internet for council residents

Find out if you are eligible for free broadband connection for an entire year.
Tower Hamlets Homes -
06 April 2023

The council have partnered with Hyperoptic and Community Fibre to bring free broadband connection to your home. The offer consists of a free 50 Mbps connection, for 12 months, with no installation costs.

Who is eligible?

In order to be eligible, you must:

  • Be a council resident.
  • Be signed up to MyHome if you aren’t already.
  • Live in an area that is currently serviced by Hyperoptic or Community Fibre.
  • Be in receipt of a means tested benefit and/or a disability related benefit.

If you fit these requirements, complete our expression of interest form below and your broadband provider will contact you directly with further instructions.

We are committed to ensuring that all our residents get access to our digital services.

Apply here to be consideredopens new window

FAQs

What if I already have an existing contract?

Not a problem. You can either let us know you would like to be contacted when your current contract is over through our expression of interest form or sign up to two broadband connections at once.

What if I do not receive benefits?

Unfortunately, this offer does not apply to you. However, if you are struggling at the moment find out how to access financial support here.

Can I keep my existing landline and TV package?

Yes.

Can I keep my existing broadband connection and add this deal to boost my overall connection and speed?

Yes.

How fast is 50 Mbps?

The UK’s average home broadband service is 63 Mbps. 50 Mbps allow you to stream ultra HD video on two devices at the same time, download a HD movie in 11 minutes, or an entire music album in around 14 seconds.

Hyperoptic and Community Fibre logos
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Tower Hamlets Homes -
06 April 2023