Skip to main content

Tenants can make improvements to their homes provided certain conditions are met. You should contact us before you start work or make any applications for building control or planning permission. 

The main things to be aware of are:

  • you should receive our written approval prior to commencing any improvement works or erecting satellite dishes.
  • unless otherwise agreed with us, the total cost of the work and related expenses will be met by you as the tenant of the property.
  • you must advise us when works are due to commence and when works are completed in order that we may inspect.
  • any contractors you employ must be suitably qualified and members of the respective trade organisation and hold a current Public Liability insurance policy. Where applicable, the manufacturer or contractor should provide a guarantee for improvements.
  • you must ensure that building control and planning permission is applied for where necessary.
  • you must provide us with planning permission or building regulation approval and any notices that you need to serve on the District Valuer, gas, electric and water boards, drainage inspectors, etc. Any conditions required by these statutory authorities should be met.
  • you must protect any common parts and the structure and meet any costs of rectifying damage you cause. You will also be be liable for any claims of damage from a third party.
  • any new part or component installed by you or your own contractor will remain your responsibility to maintain and repair.
  • you should notify all neighbours likely to be affected by the works and take all possible steps to minimise inconvenience and nuisance to them especially where works will interrupt services such as temporary disconnection of gas, water and electricity.
  • when you leave the property, you may either remove the improvement, but you must reinstate the property to its original state prior to when the improvement took place or decide to leave the improvement in the property to remain as part of THH’s fixtures and fittings.
  • You may be able to receive compensation for the works you undertake so please discuss this with us beforehand.