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Our Purpose

Tower Hamlets Homes is here to deliver:

  • Great Homes
  • Great Services
  • Great Communities

Our Values

Our values guide everything we do they are:

Be the best that we can be

This means us

  • always looking to do better
  • meeting customer expectations,
  • doing what we say we are going to do
  • keeping customers updated.

Everyone matters and everyone is responsible

This means us

  • understanding the needs of all customers
  • making service personal
  • taking responsibility.

Make life easier through collaboration

  • making it easier for customers get what they need
  • working together to do a great job.

Read more in our Business Plan