Your Tenancy
On this page you'll find information about your tenancy.
If you’ve got a question about your tenancy or you need
advice about the rules please get in touch with your local service centre who
will be pleased to help.
You can get in touch by phone, visit or email.
We can also help if you want to report anti-social behaviour (ASB),
have a question about estate cleaning, or want to find out about
estate parking.
If you’re a new resident, you’ll find everything you need to
know about your new home and what to expect in your welcome
pack.
Find out more
Click the links below if you want to find out more about:
Housing eXtra services – extra help and extra support for our
residents
We offer a wide range of extra help for our
residents - whether its advice about adapting your home to help you
stay independent or providing some of our information in large
print, audio tape or CD or Braille or our main community
languages.
We might also be able to provide extra support
if you’re over 16 and live in Tower Hamlets and you need support
with anything that may be affecting your housing, whether you rent
or own your home. This might be of help to you if you:
- experience physical and mental ill health
- feel isolated or alone
- use alcohol or drugs
- experience domestic violence
- have problems with a disability
- need help applying for benefits
- need support managing your rent arrears, service charge arrears
or other debts
If you think you would like this kind of help
please get in touch with our tenancy
support team.
We can offer help and support with anything to
do with your tenancy or lease, things like, helping you apply for
benefits, access medical and specialist services, manage your
housing problems or manage rent arrears, service charges arrears
and other debts.