Compensation for missed appointment - 02:30 AM 07 September 2010

Tower Hamlets Homes > For tenants > Repairs > Repairs FAQ's

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The contractor didn’t turn up when you said they would - can I get compensation?

You can claim £10 compensation, if we make a repair appointment with you and we don't turn up when we say we will. Just let our Repairs Helpline know within 2 working days.                                                  

Tower Hamlets Homes manages housing services for Tower Hamlets Council. Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ, UK. Telephone: +44 (0)20 7364 5015.