Problem with a repair?

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If you have a problem with your repair appointment, the standard of work or our contractors, please tell us so we can try and sort it out.

Call us on 0800 376 1637 or, alternatively, tell us what the problem is using our online enquiry form. We’ll get back to you within 24 hours.

If you tell us you were not happy with the work or the contractor, you can expect us to investigate the situation and inspect if it’s quality issue and put it right if we agree it’s a problem.

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Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.