Gas safety checks
If you rent a home managed by Tower Hamlets Homes we will
carry out an annual gas service of your gas boiler free of
charge. We must do this every year by law. We will also check your
radiators and hot water is working properly.
Our fully-qualified gas safety contractors will give your home the
expert treatment to keep things working properly. And for your
peace of mind, we will give you a copy of the gas safety
certificate after the annual safety check.
If the annual service reveals a problem, we will tell you what
work needs to be done, and when a contractor will come to fix
it.
How will I know
when my safety check is due?
Before your annual service is due, we will write to you with an
appointment. Please make sure someone’s at home to let our gas
safety contractors in.
If you need to change the appointment, please
ring the number we give you to arrange a time that’s convenient to
you.
It is your responsibility to let our gas
safety contractor into your property. If our contractors can’t
get in to carry out the service after 3 attempts we will issue you
with a formal ‘final notice’, giving you warning that we will begin
legal action to gain access to your home.
If we have to take legal action you may
be liable for any court costs.