Checking identification
Keeping you safe
When someone calls to inspect or carry
out your repair always ask to see and check
their identification - all our repair inspectors and contractors
carry ID cards to make sure you don’t fall prey to bogus
callers.
If the inspector or contractor can’t produce
an ID card, DO NOT let them into your home.
Contact us straight away on 0800 376 1637, or call
the police.
Our residents' safety is important to us and
we will investigate all calls about bogus callers and, for your
peace of mind and with your agreement, we will call you back to
keep you updated.