Report a repair
Report a repair, including emergency repairs, 24 hours a day,
365 days a year:
Call 24
hours
0800 376 1637 (freephone from a landline)
or 020 7364 7070
Lines are open 24 hours a day, 365 days a year.
9am-5pm
Bengali/Sylheti: 0800 376 1638 (freephone from a landline)
Minicom: 0800 376 1636
If you don’t have access to a phone, you can use the freephone at
your housing office to talk direct
to the customer contact centre.
Online:
report a repair online
Email:
repairs@towerhamletshomes.org.uk (not
for emergency reapirs)