Report a Repair

- freephone: 0800 376 1637

Please call our freephone customer help line. Phone lines are open 24 hours a day, 365 days a year.

If you woul d like to speak to our Bengali/Sylheti line, please call freephone 0800 376 1638 - lines are open 9am to 5pm.

If you’re hard of hearing and use a minicom telephone, please call freephone 0800 376 1636 - lines are open 9am to 5pm.

If you don’t have access to a phone, you can use the freephone at your neighbourhood housing office to talk direct to the customer contact centre.

- report a repair online: report a repair online .

- email: repairs@towerhamletshomes.org.uk .