How long do repairs take?

When you report a repair to the customer
contact centre you can expect us to give the repair a deadline
to make sure we deal with the most urgent repairs first:
When you contact us we will tell you how
long it will take to complete your repair and we will make an appointment with you for the work to be
carried out.
If your repair needs to be inspected first we
will tell you when you call.
To find our more download our factsheet
How long do repairs take?