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Fire safety

 

Preventing fires in your home

Fires are dangerous and can cause fatalities. Be aware of fire safety in your home and help avoid danger. Here are some handy tips to keep you safe:

  • Fit smoke alarms on each level of your home and test them once a week.The London Fire Brigade provides FREE home fire safety checks and smoke detectors. Contact us to book an appointment or to find out more.
  • Make a fire action plan so people know how and where to escape.
  • Take care in the kitchen – most fires start in here, so never leave your cooking unattended and take extra care when cooking with hot oil.
  • Never leave lit candles unattended.
  • Make sure cigarettes are stubbed out and disposed of carefully and never smoke in bed.
  • Don’t overload electrical sockets.
  • Keep matches away from children.

Fires INSIDE your home

If there is smoke – keep low, keep calm, and get everyone out as quickly as possible. Call 999 and ask for the Fire Service.

Fires OUTSIDE your home

If you can’t escape or the fire is outside your home:

  • Get everyone into one room, it’s best if it has a window that opens and a phone.
  • Close all the doors and wait to be rescued.
  • Put bedding or towels along the bottom of the door to prevent smoke and fumes from getting into the room.
  • Open a window and stay near it for fresh air, and alert firefighters when they arrive.
  • If you have a phone, call the fire brigade. If you don’t have a phone, shout for help so someone can phone for you.

Make an escape plan

Plan what you would do, with everyone in your household, in case of a fire in your home. Check out the London Fire Brigade’s website for instructions on how to create your own escape plan.

What you can do to keep your block safe

Keep the escape route clear

The communal areas outside your home are likely to be used as part of their Escape Plan. Do not store or leave items outside your front door, in communal areas or corridors. They could escaping fire difficult and cause problems for the Emergency Services.

Keep your front entrance door closed

Front entrance doors fitted by Tower Hamlets Homes are designed to stop the spread of fire. Leaving the front entrance door to your flat open allow fires to spread and in some cases block off your neighbours escape route.

Smoking

Please do not smoke in the communal areas of your block. Be careful how you dispose of cigarettes in your home. Carelessly disposed cigarettes cause the highest number of fatal fires in the UK.

Unwanted furniture

Do not leave unwanted furniture or kitchen appliances in communal areas. As well as blocking your escape route some furniture is extremely flammable and can give off poisonous smoke in a fire. Get unwanted furniture removed for FREE by calling 020 7364 5004. 

General Rubbish

Please make sure all rubbish is placed safely into the chute or bin provided. Use rubbish bags which are the right size to go down the rubbish chute. Do not jam rubbish chutes with oversized bags or leave bags next to rubbish chutes. If you do not dispose of rubbish properly you could cause a serious fire hazard. If you see someone doing this please tell us.

Recycling

Please do not place recycling bags onto the landings before the day of collection. Find out more about recycling in your home.

Parking Safely

Only park your vehicles in designated bays on estates. Never park on Emergency Fire Access routes or in a way that would block refuse collection vehicles. If the bins are not emptied the overflowing rubbish will increase the risk of fire. 

Gas Cylinders

Gas cylinders, unless for medical purposes, must not be stored in your home, garage or store shed. Please let us know immediately if you have a cylinder so that we can discuss how these should be disposed of safely. Similarly, do not store petrol or diesel even in garages or store sheds. 

Check and turn off appliances

Check your home before going to bed and turn off appliances like televisions. Faulty appliances and overloaded sockets cause 7,000 house fires every year.

Smoke alarms

Check your smoke alarm every week - 90 people die each year because the battery in their smoke alarm was dead or missing.

Alterations and improvements

Never undertake alterations to your home without getting proper approval from Tower Hamlets Homes. Illegal alterations can greatly increase the risk of fire. Such alterations include:

Fitting security gates to your front door or grilles to your windows. In an emergency they will delay your rescue and put you at risk. Never place a security gate in front of a Secure by Design security door fitted by Tower Hamlets Homes.

Fitting of new front entrance doors, kitchen doors and fire escape doors. If you have replaced or altered any of these doors (including any door self-closers) without permission you may have introduced a door which is not fire resistant. This may have significantly reduced the fire protection to your property and possibly your neighbours property as well.

Please do not hesitate to contact us if you have undertaken alterations without approval.

Smoke alarms

Fit smoke alarms on each level of your home and test them once a week.

 

London Fire Brigade

Phone: 0800 028 44 28

Email smokealarms@london-fire.gov.uk

 

Repairs Helpline

Phone: 0800 376 1637 or 020 7364 7070

 

Streetline

Phone: 020 7364 5004

 

Crime-stoppers

Phone: 0800 555 111

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.