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Ways to pay your rent 

  • By direct debit - the easiest way to pay
  • By online payment  - this links to Tower Hamlets council's website
  • By standing order - direct from your bank account.
  • By rent payment card at any Post Office® or PayPoint® outlet
  • By telephone using a credit or debit card Monday to Friday (9am to 5pm) on
    020 7364 5015.
  • By telephone using a debit card. The council’s automatic payment service is available 24 hours a day. Call 020 7364 3800
  • By post. Please send cheques/postal orders only (write your name, address, and rent payment number on the back of the cheque/postal order), made payable to London Borough of Tower Hamlets at: Cashier's Payments, London Borough of Tower Hamlets, 62 Roman Road, London E2 0PG
  • Direct from your salary by arrangement with your payroll or personnel section
  • Direct from your salary or pension if you are a Tower Hamlets employee or pensioner by arrangement with your personnel section
  • By claiming housing benefit  - this links to Tower Hamlets council's website

If you want to change the way you pay your rent or if you want to discuss your payment options, please get in touch. We're here to help.

Want to check your rent balance or recent payments including any housing benefit? Sign up for our new 24 hour secure online service SeeMyData.rents payment methods banner




Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.