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Ways to pay 
 

Paying your rent on time gives you access to other services, like garages and car spaces. It also helps pay for the services we provide you, like repairs, cutting your communal grass and keeping your estate clean and tidy.Whether you choose to pay by direct debit, credit card or by post, you can check your rent balance and payments 
online with SeeMyData. Register your details online now.



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Direct Debit

Paying your rent by direct debit means no queuing in post offices or banks and no worrying about missed or late payments!

You stay in control of your money by choosing to pay on the 1st, 5th,12th or 20th of the month.

It's a convenient way to pay and helps us keep costs down - and it's backed by the Direct Debit Guarantee.


How do I pay by direct debit? 

1. Complete a direct debit application form

2. Return it to us at: Tower Hamlets Homes, Rents Service, PO Box 66355, London
    E14 1GU

3. It usually takes 5 working days to set up a direct debit payment.


Pay your rent by direct debit and you could win £50!

Win £50To help you keep your rent payments up to date, we're offering a prize draw for rent payers who pay by Direct Debit.

The prize draw is for a £50 Love2shop voucher or £50 credited to your rent account. We hold four draws a year with four winners per draw.

 

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Standing Order

Like direct debit, paying by Standing Order is a safe way to pay bills and helps keep costs down. It means no queuing in post offices or banks and no worrying about missed or late payments!

You will need to remember to change your standing order if your rent changes.

You can choose to make a regular payment from your bank weekly, fortnightly, every 28 days or calendar monthly (payments must be in advance).

How do I pay by by standing order?

1. Complete a standing order form  

2. Return it to your bank or building society.

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Rent Payment Card

You can pay rent for your home, garage, parking space or store shed at any Post Office or PayPoint outlet using a rent payment card.

1. Take your rent payment card to any Post Office and pay with cash, debit card
    or cheque; or

2. Take your rent payment card to any location where you see the PayPoint sign
    and pay with cash. 

3. You will not be charged for this service, but you will be given a receipt for your
    payment. Keep it safe - you may need it later as proof of payment.


How can I get a  rent card?

Contact us on 020 7364 5015. We will send you a new or replacement card within 5 working days.


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Credit or debit card
You can pay your rent by phone with your debit or credit card. Call us on 020 7364 5015.

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Debit card

Call the council's automatic payment line on 020 7364 3800 to make a payment by debit card, anytime.

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By post

Send a cheque/postal order (we don't accept cash) payable to London Borough of Tower Hamlets to: Cashier's Payments, London Borough of Tower Hamlets, 62 Roman Road, London E2 0PG.

Write your name, address, and rent payment number on the back of the cheque or postal order.

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Direct from your salary by arrangement with your payroll or personnel section.

Or direct from your salary or pension if you are a Tower Hamlets employee or pensioner by arrangement with your personnel section.

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Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.