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Tenant Management Organisations


Matilda House

Tenant Management Organisations (TMOs) are formed when tenants decide they want to take over the management of their homes.

Sometimes residents who have been actively involved in resident groups for example, may wish to go a step further and actually manage some, or all, of their housing services themselves. We have several Tenant Management Organisations that we work with and we can advise and support other residents who are interested in this option.

When a Tenant Management Organisation takes over the management of an estate, the council still owns the homes and the tenants keep the same rights as other council tenants.

Tenant Management Organisations' responsibilities vary but can include:

  • organising repairs
  • deciding on caretaking and estate cleaning priorities
  • collecting rent and managing arrears
  • employing and managing staff and contractors
  • looking after public gardens and other shared areas
  • controlling any estate improvements
  • providing advice and support to tenants

Setting up and running a Tenant Management Organisation is a formal process which has to follow government regulations. We can provide specialist support throughout the process.

Tenant Management Organisations that we work with

Tower Hamlets Homes manages and monitors 5 TMOs on behalf of the Council. The TMOs that we work with are:

  • Stephen and Matilda TMC
    Near Wapping Neighbourhood 
  • Withy TMC
    Near Globe Town Neighbourhood 
  • Dennis TMC
    Near Lincoln Neighbourhood 
  • Birchfield Co-Op
    Near East India Dock Neighbourhood 
  • Bancroft TMO
    Near Globe Town Neighbourhood 

Want to know more?

If you would like to contact any of the TMOs or you would like to know more about setting one up, please contact the Engagement Team or fill in an online enquiry form.

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.