Tenant management organisations


Matilda House

Tenant management organisations (TMO's) are formed when tenants decide they want to take over the management of their homes.

Sometimes residents who have been actively involved in resident groups for example, may wish to go a step further and actually manage some, or all, of their housing services themselves. We already have several Tenant Management Organisations that we work with and we can advise and support other residents who are interested in this option.

Tenant Management Organisations usually take the form of either a Tenant Management Co-operative (TMC) or an Estate Management Board (EMB).

When a Tenant Management Organisation takes over the management of an estate, the council still owns the homes and the tenants keep the same rights as other council tenants.

Tenant Management Organisations' responsibilities vary, but can includeMatilda House, E1W:

  • organising repairs
  • deciding on caretaking and estate cleaning priorities
  • collecting rent and managing arrears
  • employing and managing staff and contractors
  • looking after public gardens and other shared areas
  • controlling any estate improvements
  • providing advice and support to tenants

 

Setting up and running a Tenant Management Organisation is a formal process which has to follow government regulations. We can provide specialist support throughout the process.

illustration of a female call centre operatorYou can get more information on Tenant Management Organisations, by contacting our Resident Engagement Team (address and contact details can be found on our key contacts page) or use our online enquiry form.

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Tower Hamlets Homes manages housing services for Tower Hamlets Council.

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