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Service Improvement Groups

 

Taking part in a Service Improvement Group means you have an opportunity to directly influence how we plan and develop our services. 

You will have access to training as well as an opportunity to get involved, learn new skills, meet new people and gain valuable experience.

Each Service Improvement Group is made up of residents from across the borough and is supported by senior staff from the relevant service. 

As a member of a Service Improvement Group you will:

  • Get a better understanding of how we do things;
  • Receive regular performance reports;
  • Work directly with staff and look at how other organisations have made improvements.

We have seven Service Improvement Groups: 

Each group is chaired by a resident. If you are a member of a Service Improvement Group you must be prepared to attend an evening meeting every month. For more information, get in touch.

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.