Resident Inspectors - Mystery Shopping
Resident Inspectors help us test the quality of our services.
They act as customers or mystery shoppers: sometimes they
visit our offices, sometimes they contact us by telephone and
sometimes they test our online services.
After they test our service, they
rate how well they think we did and what the 'customer
exerience' was like.
As a resident inspector you will
play a vital role in helping us to improve our service.
You will also develop new skills and build on those you already
have. And mystery shopping can be a fun too!
Will I be paid?
No. But we offer Resident
Inspectors 'Love to shop' vouchers:
- £15.00 (voucher) per visit
- £ 5.00 (voucher) per telephone, email,
and postal enquiry.
How do I become a Resident Inspector?
If you are a Tower Hamlets Homes resident you
can apply to be a Resident Inspector by calling 020 7364 7174
or email: email@example.com.