Frequently asked questions about getting involved

 

How do I find out more about my Housing service?

Tower Hamlets Homes produce a newsletter for residents called Open Door which is full of news on your housing service.  

 

How do I find out whether there is a Tenant and Resident Association (TRA) on my estate?

A Tenant and Resident Association is a group formed by local residents who join together to work for common aims. To find out whether you are able to join a TRA local to you, call the Resident Engagement Team. If there is a TRA already established in your area we will be able to put you in touch with them.  Read more>

 

How do I start a TRA on my estate?

The Resident Engagement Team can advise you on all matters relating to setting up and running your TRA. Read more>

 

How can I get support for my TRA?

At the Tenant Resource Centre we have facilities at your disposal. There are also small grants available as well as advice on governance and training opportunities.

Visit the links to find out more:

 

How do I find out about training for residents?

We would like you to get involved in improving housing services but realise that you might want to develop certain skills in order to contribute fully. Whether this is in public speaking, for example or committee skills, improving your writing skills or computer training, we may be able to help.

To ensure that you are automatically sent details of all training available why not join our Getting Involved Register? Alternatively, you can contact the Resident Engagement Team for details of our training programme.

 

I don’t have much spare time but would still like to be involved in shaping Housing Services. How can I take part?

We realise that people lead busy lives. With this in mind we have developed the Getting Involved Register. When you sign up you can choose how, when and what you get involved in, from filling out an occasional survey to taking part in workshops or focus groups. Read more>

 

I would like to find out more about Tenant Management Organisations (TMO), where can I go for more information?

We have dedicated liaison officers for TMO’s. To talk to one of them about any issues contact the Resident Engagement Team. 

 

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Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.