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Questions to the Board & public access to Board meetings

 

Questions to the Board

 

Public access to Board meetings   

Members of the public are welcome to attend Tower Hamlets Homes Board meetings. These meetings are somewhat different to residents meetings you may have attended in the past, so we have put together some guidelines to follow should you wish to attend or ask a question at a Board meeting.

How will I know what is going to be discussed at a Board meeting?

The Agenda and any associated papers will be available 5 working days before the meeting is due to take place. They will be posted on Tower Hamlets Homes website as well as being available on request. You can also request a copy from the Governance Officer whose contact details are given below.

Are there any special ‘rules’ that apply at Board meetings?

Members of the public are welcome to attend as observers only and may not participate or ask questions. In order to ask a question of the Board you must submit your question in advance. The guidelines to do this are given below.

Some information to be discussed at Board meetings is considered to be either confidential or exempt, based on definitions in the Tower Hamlets Homes Constitution.

When confidential or exempt information is to be discussed, members of the public will be asked to leave the meeting and will be re-admitted once the discussion is finished.

In the unlikely event that any member of the public is considered by the Chair to be behaving in an inappropriate manner they may be asked to leave.

I would like to ask a question to the Board, how do I go about this?

hands signing documentsQuestions to the Board should be submitted to the Head of Communications & Governance at least 5 working days in advance of the Board meeting (questions relating to items on the agenda, will need 3 working days notice).

Questions to the Board should be in writing. The Head of Communications and Governance can help you prepare your question if you need any help. You must give your name and address when submitting a question as anonymous questions are not accepted.

Questions to the board should be on general or strategic issues. Questions concerning individual circumstances should be directed to service managers, or the complaints procedure as appropriate, and will not be answered at the Board meeting.

The first 10 minutes of every Board meeting is set aside to address questions submitted in advance, as set out above, from members of the public. The Chair will read the question and the response which will be recorded in the minutes. Supplementary questions arising from the answers given will not be allowed at the meeting. If for any reason it is not possible to give a response during the meeting, the member of the public asking the question will receive a written response within 10 working days. Subject to the Data Protection Act, and at the request of the members of the public, a copy of the answers will be placed on the Tower Hamlets Homes website.

What about Committees of the Board?

Committees of the Board are non-decision making and will not therefore be open to the public.

Who do I contact for help and advice?

female call centre operator

If you want to submit a question, or want further information about public access to Board meetings, please contact:


 

Sesi Afewu
Governance Officer
Tower Hamlets Homes
Jack Dash House
2 Lawn House Close
London
E14 9YQ

Tel: 020 7364 5015
Email: contactus@towerhamletshomes.org.uk

 

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.