The purpose of Tower Hamlets Homes is to
provide a range of quality housing services. This can only be
achieved by effective and appropriate use of the personal data we
Data Protection legislation now provides
rights for everyone whose personal information is being held and/or
used by an organisation. Data Protection legislation requires a
balance between protecting individual's rights to privacy and the
legitimate needs of business and other organisations to use
Tower Hamlets Homes are a data controller for
the purposes of the Data Protection Act 1998 and are registered at
provisions of the Data Protection Act.
Any personal data we collect and use is
treated in accordance with the Data Protection Act 1998. Tower
Hamlets Homes and any third party service provider contracted by us
to provide a service to you will only collect and use personal data
for the purpose(s) pertinent to its collection and use, and this
will be stated upon collection.
Tower Hamlets Homes will endeavour to ensure
your personal data will be processed in accordance with the
Principles and Rights of the Data Protection Act 1998 and any
disclosure(s) made will be in accordance with our Notification
registered with the Information Commissioner, which can be viewed
at the Information Commissioner's Office website.
Information provided by you via our on-line
transactional services will only be used for the purpose(s) stated
on that particular form. Any personal information collected in
emails will only be used for the purpose(s), which we reasonably
believe it was provided for. We do not use your data for
direct marketing by third parties without your permission.
In accordance with the Data Protection Act
1998, you are entitled to request a copy of the information we hold
about you. If you become aware that the personal information we
hold about you is inaccurate, you may request that we amend it. Any
requests should be made in writing to us. We may charge a fee for
complying with this request.
Freedom of Information
The Freedom of Information Act 2000 gives any
one the right of access to information held by Tower Hamlets Homes.
Tower hamlets Homes will be under a legal obligation to disclose
such information if requested unless it considers that an exemption
applies. We may charge a fee for complying with this request.
Fair Processing Notice
In cases where we ask you for personal
information via an online form or email, this information will only
be used for the purpose indicated. It will only be disclosed
to those persons indicated in accordance with the principles
contained in the Data Protection Act 1998 and Tower Hamlets Homes
Data Protection Registration (Registration Number Z1261726).
Any personal information you give us is held
securely. It will only be used for Tower Hamlets Homes’ purposes.
Any Tower Hamlets Homes service may use this information even if
they did not originally collect it and information that was
collected for one purpose may be used for another purpose unless
legal restrictions prevent us from sharing such information.
Using your information in this way allows us
to deliver more efficient services that can be tailored to your
individual needs and preferences.
We are required under Section 6 of the Audit
Commission Act 1998 to participate in the National Fraud Initiative
data matching exercise. The data held by Tower Hamlets Homes will
be used for cross-system and cross authority comparison for the
prevention and detection of fraud.
By default Cookies are used by our server for your browsing
session to assist with the technical information we require for
day-to-day running of the web server, these are session Cookies and
they do not track your browsing activity on third party
sites. If you are concerned about Cookies you can disable
them in your browser and still use our site.
Tower Hamlets Homes and its parent
organisation and information technology provider, the London
Borough of Tower Hamlets, reserves the right to monitor the use of
the email (incoming and outgoing electronic mail) and internet
system to ensure effective and appropriate use, and other lawful
purposes when required.
will place an updated version on this page. By regularly reviewing
this page you will ensure that you are always aware of what
information we collect, how we use it and under what circumstances,
if any, we will share it with others.
to the Tower Hamlets Homes website. When you are transferring to
another site you should read their privacy statement for their
policy on the use of personal information. We do not pass on any
personal information you have given us to any other site.
Surveys of our Website
With the exception of occasional customer
satisfaction surveys concerning the website, we will not send
unsolicited emails to your address. If you do not wish to be
contacted for this purpose please notify the communications team
via the email address stated below.
If you have any comments regarding the use of our website or this
content, please email; email@example.com