One Stop Shops (English)

 

Tower Hamlets Council One Stop Shops offer face-to-face contact and provide information and support with accessing all of the Council's services and front line services for Tower Hamlets Homes.

Operating from a number of sites around the borough, the staff are experienced customer care professionals who aim to put the needs of the customer first.

 

You can find us at:

 

South Poplar One Stop Shop - 15 Market Square (Chrisp Street), London, E14 6AQ

The South Poplar Local Service Centre for Tower Hamlets Homes is co-located with this One Stop Shop.

 

Bethnal Green One Stop Shop - 1 Rushmead, Bethnal Green, London, E2 6NE.

The Bethnal Green Local Service Centre for Tower Hamlets Homes is co-located with this One Stop Shop.

 

Bow & North Poplar One Stop Shop - 1, Ewart Place (off Roman Road), Gladstone Place, London, E3 5EQ1 Gladstone Place

The Bow & North Poplar Local Service Centre for Tower Hamlets Homes is co-located with this One Stop Shop.

 

Isle of Dogs & South Poplar One Stop Shop - Jack Dash House, 2, Lawn House Close, Marsh Wall, London, E14 9YQ

The Head Office of Tower Hamlets Homes is co-located with this One Stop Shop.

 

Stepney & Wapping One Stop Shop - Cheviot House, 227-233, Commercial Road, London, E1 2BU

The Stepney & Wapping Local Service Centre for Tower Hamlets Homes is co-located with this One Stop Shop.

 

Opening times are:

  • Monday to Friday between 9am and 5pm
  • Saturday 9am to 1pm (Bethnal Green and Stepney & Wapping One Stop Shops only)
  • Closed on Bank Holidays

 

Accessibility:

 

South Poplar:

Wheelchair access
Hearing Loop in reception area
Automated Telling Machine (ATM) for making Council payments
DLR: All SaintsBus: D8, D7,D6, 15,115,

 

Stepney & Wapping:

Wheelchair access
Hearing Loop in reception area
Automated Telling Machine (ATM) for making Council payments
DLR: Shadwell Bus: 15, 115, 339, D3, 100

 

Bethnal Green:

Wheelchair access
Hearing Loop in reception area
Automated Telling Machine (ATM) for Council making payments
Tube: Bethnal Green
Bus: 8, D3, 388

 

Isle Of Dogs :

Wheelchair access
Hearing Loop in reception area
Automated Telling Machine (ATM) for making Council payments
DLR: South Quay
Bus: D6, D3

 

Bow & North Poplar:

Wheelchair access
Hearing Loop in reception area
Automated Telling Machine (ATM) for making Council payments
DLR: Bow Church
Tube: Bow Road
Bus: 8,339

 

Contact us:

 

Visit us at any one of our five sites.

General enquiries: telephone 020 7364 5020

Tower Hamlets Homes enquiries: telephone 020 7364 5015

Email: generalenquiries@towerhamlets.gov.uk

Website: www.towerhamlets.gov.uk/onestopshop/

Welcome to Tower Hamlets Homes Banner

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.