Accessibility
Tower Hamlets Homes is committed to making sure its website is
accessible to all our customers regardless of age, experience,
disability or their available technology. We aim to make it
easy for you to find information about the services and facilities
you need. As a new organisation we will be regularly updating
our website and improving its usability and accessibility.
Style Selection Options for this website
My Web, My Way
This BBC website helps you make the most of the world-wide
web, whatever your ability or disability.
It provides help and advice to people who would benefit from
making changes to their browser, operating system, or computer to
be able to view the web in a more accessible way.
As technology changes, the BBC site will keep you updated on how
to make the most of your web experience, based on a range of
operating systems, browsers and other web related tools and
applications.
The site is not only for those people with disabilities (visual,
hearing, motor, cognitive or learning impairments) but also, for
example, for people with minor vision impairments who would not
consider themselves to have a disability.
Find out more on My Web, My Way.
Listen to our Site
We have speech enabled our site with Browsealoud
Browsealoud is a free program that reads web content out to you and
highlights the words as they are read out. It makes using the
Internet easier for people who, for example, have:
- Low literacy and reading skills
- English as a second language
- Dyslexia
- Mild visual impairments
Find out more about Browsealoud by visiting browsealoud.com.
Plain English
You can expect our website to be:
- free of jargon, using simple, plain English.
- easy to search, so you can find information about the services
you need.
You can expect us to :
- present information in a clear and simple way using
everyday words and short sentences.
- keep our web page design simple, consistent and free of moving
images.
Standards
We have taken steps to make sure the information on our Web site
is accessible to people with disabilities and who use assistive
technology to access the Internet. We follow the Web Content
Accessibility Guidelines (WCAG) 1.0 which are standards created by
the World Wide Web Consortium's
Web Accessibility Initiative.
Our web site meets the highest standard set by the WCAG, that
is, Triple A (priority 3).
We also follow the Code of Practice published by the Disability
Rights Commission (DRC) and the Disability Discrimination Act 1995
(DDA), a legal duty on service providers to make reasonable
adjustments to the way they provide services to make sure that
disabled people can use them.
Web Browser Guidance
We have designed and tested our site to support a wide variety
of web browsers and versions. If you experience formatting problems
(this may happen on a small number of older browser versions) we
recommend that you use the latest available version of your
particular web browser software. You can usually check which
version you have from the 'About' option on your browser's 'Help'
menu.
Screen Resolution
All the pages on our website have been designed to be viewed in
a single screen width with any computer set for a screen resolution
of 800x600 pixels or more.
Text size
If you find the text on our website too large or too small you
can change the size to suit your needs using the size options at
the top of each page. Or alternatively, you can change the
size of the text via your web browser. If you are using Internet
Explorer 5.0 or a more recent version, go to the menu at the top of
the browser page and select View. From the list of options, select
Text Size. You will see a side menu open up; select the size you
wish to view the website in. Some browsers now support
percentage enlargement or reduction of page layouts. For more
information on how optimise your experience with a specific browser
please visit My web,
My way.
Printer Friendly pages
We offer a printing template for ease of printing.
Downloading Documents
You will find a number of downloadable documents on our site,
most of which are in PDF format,. PDF stands for Portable Document
file. It's an established way of publishing documents on the web
and retaining their original printed look. We've used PDFs on the
site for application forms for certain services for you to print
off and return to us by mail.
To view a PDF document, you will need Adobe Acrobat Reader
software installed on your computer.. This is available to download
free of charge at the Adobe
Website or by clicking the "Get Adobe Reader" icon
below.
Useful accessibility links
The following links contain useful information concerning
accessibility.
Feedback
Our website is developing all the time. Please let us know how
well we are doing If you have any comments, good or bad, or any
suggestions you may have about how we can improve it. contact us at
communications@towerhamletshomes.org.uk.