Refund of rent credit
When your rent account is in credit you
- leave the credit on your account as a
- pay slightly less for a while until the account is
- request a rent refund
Requesting a rent refund
We write to you every year if your rent account is in credit.
You can request a rent refund any time. Just complete a
refund application form and return it to us.
How you will be paid
We will refund you by cheque. If you owe any money,
for example, for court costs, housing benefit overpayment,
re-chargeable repairs, or any other debt we will deduct this from
You can expect us to deal with
your rent refund application within 5 working days of receiving all
If you need help further help or
advice, please contact us.