Requesting a rent statement

We will send you a rent statement on behalf of the council, 4 times a year. This statement will show recent payments due to the council, and recent payments made, including any housing benefit.

You can ask for an extra rent statement, at any time, by using our online enquiry form or  contacting the rent arrears team on:

020 7364 3366 (if you live in Poplar, Stepney or Wapping)

020 7364 3333 (if you live in Bow or Bethnal Green)

You can expect a statement to be sent to you within 3 working days of your request.

Or why not sign up for our new 24 hour secure online service SeeMyData. You can check your rent balance or recent payments including any housing benefit anytime that suits you.