Residents Look Back and Look Forward

Archive News Story: October 2009

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Our second resident event held at York Hall last Saturday (October 3) was a chance for residents to influence the future of their home and neighbourhood.

“We have been around for just over a year and we are at an important stage and need residents input. We asked residents for their views on what we had done so far and what they think should concentrate our efforts on”, said Gavin Cansfield, Tower Hamlets Homes Chief Executive.

Residents agreed that we are heading in the right direction with our Decent  programme, and renovations to kitchens and/or bathrooms were a real priority - as was making sure we continue to keep residents informed and involved. 

Leaseholders said that they wanted their bills to be upfront and clear – in particular how repairs are invoiced. 

We are now looking into ways to do this.

Mr Cansfield added, “We believe we have started to make real progress in our neighbourhoods. We think they look cleaner and greener, with estate inspection and repair days happening on every estate. The event provided the perfect opportunity for residents to tell us what we should focus on and make a real difference to the future of their neighbourhood.”