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What we are doing to address poor horticultural service in some neighbourhoods

 

We are aware that the horticultural service has fallen far short of what we expect within some of the neighbourhoods we manageThe grass has grown unacceptably long and the weeds have not been sprayed. We're sorry for this poor service.

Improving the look of our neighbourhoods has been a priority for Tower Hamlets Homes since we were set up, and residents have told us they can see the improvements we've made. 

We are working closely with Glendale, our horticulture contractor, to address the problem. 

We've demanded they produce a 'recovery plan' to bring the neighbourhoods up to standard by the end of June, and we are meeting them each week to check they're doing what they've said they will

Some of you may have noticed the grass in neighbourhoods is now being cut and weeds are being sprayed. It will take Glendale a few weeks to catch up with the back log of work.

We'll will continue to meet them each week to make sure that they stick to the 'recovery plan'. 

We hope residents will soon start to see a big improvement in the level of service across all the neighbourhoods.

Thank you.

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.