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Residents scrutinise Anti-Social Behaviour

 

Archive News Story: April 2012
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Tower Hamlets Homes’ residents have said that tackling anti-social behaviour (ASB) where they live is a top priority for them.  In response, the THH Residents’ Panel, which scrutinises the services provided by the housing organisation and how they are performing, have now selected ASB as their first area of scrutiny.   

A special Resident Scrutiny Team has been set up to:

  • take an in-depth look at this service;
  • find out what is really happening from a tenant’s perspective;  
  • make their recommendations about how the service can be improved.

“As residents, we all want to see THH, the Council and the Police work together to tackle ASB quickly and effectively.  We want residents to feel safe where they live, and we hope this review will help to make things better”, says Zoinul Abidin, chair of the scrutiny team.

Gavin Cansfield, Chief Executive of Tower Hamlets Homes said, “The Residents’ Panel can really help THH improve the services we deliver and I think they are absolutely right to have chosen to focus on anti-social behaviour.  We know this is an important issue for residents, and I look forward to the findings from their review.”

The Scrutiny Team will be meeting with residents who are using, or have used recently, the ASB service to find out about their experience.  They will also speak to THH officers to check that the service reflects residents’ needs.  They hope to report their findings to the THH Board in September 2012. 

If you are a Tower Hamlets Homes resident and would like to tell the Resident Scrutiny Team of your experiences with Tower Hamlets Homes dealing with anti-social behaviour, please contact:   

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.