Get involved and help shape your repair service

Tower Hamlets Homes really values residents’ feedback. It’s your comments that helps shape our services.

repairs

We’re looking for tenants and leaseholders who have something to say about the services they receive from us and who want to be involved in making sure we provide the best repairs service we can.

We want you to help us make sure that our repairs performance and service meets your needs.

We want to hear your views on repairs, appointments, performance, repair initiatives and lots more.

Here’s how to get involved:

Meetings	What we talk about	How often we meet	Spaces available
Neighbourhood performance meeting (Bow/Poplar)	Repairs performance in Bow /Poplar	Monthly	2
Operational Repairs Core Group (all areas)	Repairs performance in all THH areas	Monthly	1
Strategic Repairs Core Group (all areas)	Initiatives fo repairs and maintenance at THH	Every 6 weeks	1

For more details, including the aims of each meeting and members involved click the links to read the Terms of Reference.

Meetings will be between 9am to 5am and will usually last between 1 and 2 hours.

Training provided.

Interested? Talk to us on 020 7364 5015 or email: contactus@towerhamlets.org.uk

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.