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Tower Hamlets Homes awarded “Achieving” level of Equality Framework

 

Archive News Story: July 2011
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Local Government Improvement and Development has awarded Tower Hamlets Homes the “Achieving” level of the Social Housing Equality Framework, it has been announced.

THH made an early corporate commitment to use the Equality Framework to embed a clear structure to our planning and improvements, alongside the Audit Commission’s inspection criteria.  Our Diversity Strategy set out how would improve, and we have aligned strategic objectives to the Equality Framework’s five outcome areas in our Business Plan.

Throughout a two-day on-site peer challenge, four external equality and diversity specialists spoke to over 80 residents, staff, board members and partners and found that we are operating at the Level 2 "Achieving" level of the Equality Framework, in line with our own self-assessment

“This result shows that we are continuing to improve services for residents and staff,” said Chris Creegan, Chair of Tower Hamlets Homes Board.

“It's hugely rewarding to see us go from strength to strength in delivering equality and addressing diverse needs.  It is a great tribute to the hard work and dedication of Tower Hamlets Homes staff that this has been recognised by external reviewers.”

The peer reviewers identified a number of areas of particular strength – including our analysis of rent arrears, our workforce and equality impact assessments - as well as a number of areas which we will need to continue to develop so that we can achieve the third - and highest - level of "Excellence" in the future.

Gavin Cansfield, Tower Hamlets Homes, Chief Executive, commented: “I am delighted with the result. The rating reflects the significant progress that has been made over the last two years in meeting the diverse needs of customers and staff, and that we are increasingly ensuring that everything we do is inclusive, accessible and fair.”

 

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Tower Hamlets Homes manages housing services for Tower Hamlets Council.

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