New look. New counters. Better service

 

Picture illustration of new housing office counters

 

 

 

 

 

 

 

At THH we know most of our customers prefer to get in touch by email, by phone or by going online.  But we understand that there are times when you need to talk to us face to face.

That’s why, from the 1st February 2010, we’re having our own housing experts on the counters in our housing offices. So we can deal with your housing problems and provide you with the advice you need in person.

So whether it’s a problem with your rent or a faulty boiler you need help with, you’ll find one of our in store advisors ready and waiting to speak to you.

And that’s not all we’re changing. We’re sprucing up our housing offices, too.  Watch out for our new, yellow and black customer service signs.

Or pop into our housing office in Bethnal Green or Stepney and Wapping next week. And see for yourself.

Picture illustration of new signage in housing offices

THH welcome banner

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.