It’s good to talk!

Archive News Story: June 2010
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Residents in the Sidney neighbourhood are helping us improve what we do and how we do it thanks to a special Neighbourhood Action Day about local housing issues.

The event, which took place on Saturday 12^th June, was held on the green, opposite Zion House, Jubilee Street.

The idea behind the action day was to get residents to talk to their local housing team (pictured below) about the challenges affecting them and where they live, and how they’d like to see them improve.

On hand to listen to what residents had to say and provide advice and support were the Neighbourhood Housing Officer, leasehold services, resident engagement, major works, repairs, anti-social behaviour and vulnerability staff.

“It was a really useful day” said Christine Foley, who is the Neighbourhood Housing Manager for Stepney and Wapping.

“It’s been good to talk to residents because we get to hear first hand the issues that are most important to them, like anti-social behaviour, overcrowding and vulnerability issues. And the better we know residents, the better we can tailor our services to suit their needs.”

“One resident told us they were having overcrowding problems that we were able to help with. We’ve already arranged a home visit to discuss their situation. Another resident told us they were in need of extra support and we were able to help by contacting the older and disabled residents decorating scheme on their behalf.”

More Neighbourhood Action Days will be held this year for residents to meet their Neighbourhood Housing Officer and their local housing team. So if you have a problem you think we might be able to help with why not come along?  Watch out for details of when we’ll be round your way.