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Emergency Phone Service


In an emergency, such as a fire, threat to life or damage to your home, phone 999.

If you have a housing or repair emergency in the evening or at the weekend please contact us. Our main number is open from 8:30am-5:30pm, Monday to Friday. If you need to contact us when we're closed, please use the out of hours number.

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Tower Hamlets Homes
Out of Hours number

    Phone: 0800 376 1637 or 020 7364 5015

Other useful numbers:

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Anti-social behaviour / Hate Crime

    Phone: 020 7364 5015
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National Domestic Violence              

    Phone: 0808 200 0247 (24-hours) 
    If you are in immediate danger please dial 999
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Police (non-emergencies)

    Phone: 101 (24-hours)


Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.