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Housing, caretaking or repair emergency


Our main number is open from 8:30am-5:30pm. If you have an emergency when we're closed, please get in touch with us. Or use the other numbers below.

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Tower Hamlets Homes

      0800 376 1637 (free from landlines) or 020 7364 5015
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Anti-social behaviour 24 hour reporting line

      Phone: 0800 917 5918
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Hate Crime 24 hour reporting line

      Phone: 0800 138 0521
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National Domestic Violence

      Phone: 0808 200 0247 (Helpline is open 24 hours a day) 
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Police (non-emergencies)

      Phone: 101 (24 hours a day)


Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.