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What we do

                                                                                    

We carry out a range of services for you that aim to make your neighbourhood a pleasant, safe and attractive place to live. Day to day we:

  • Keep your block and neighbourhood clean and keep green spaces maintained to a high standard, as well as carrying out inspections with residents.
  • Help tackle crime and anti-social behaviour.
  • Keep your block and communal areas in good repair, and arrange major construction works to repair and improve your neighbourhoods.
  • Provide extra support if you need it to help you live independently or to help you manage your tenancy or lease.
  • Improve homes to bring them up to the Government’s Decent Homes Standard.
  • Involve you in making decisions about what we do and keeping you informed about matters that affect you.
  • Work with you to address any problems, including taking action against residents where we cannot agree solutions.
  • Collect your rent and service charges and take action if you are in arrears.
  • Issue parking permits, and let out storage spaces, such as garages.
  • Service and let out empty homes to new residents quickly.
  • Provide a home ownership and resale service housing strategy for the borough.

 

 

female call centre operator.Picture by © Microsoft Clipart

 

If you have a question about what we do, or you need further help, please use our online enquiry form or contact us on  020 7364 5015.

 

 

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.