Tower Hamlets Homes mission,
vision and values
Our mission
Tower Hamlets Homes will work with the
Council, our other strategic partners and our diverse communities
to improve the quality of life for all our residents through
providing excellent housing services and decent homes in decent
neighbourhoods.
Our vision
Achieving 3 stars by 2012
How are we going to
get there:
Going for Gold by:
- Getting the basics right;
- Going the Extra Mile;
- Putting residents at the heart of everything we do.
Our values
Our values are based on our everyday
behaviours and all our staff easily can identify with them. We will
be:
- Asking people what they want – not assuming we know
- Getting back to people – so they know what is happening
- Doing what we say – being judged by our actions
- Getting the basics right first time – finishing what we
start
- Being courageous about change – admitting when we are
wrong
- Being fair and ethical – in everything we do
- Going the extra mile – no excuses