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Help with paying your rent

Housing benefit is available to help people on a low income with their rent.

The amount of housing benefit awarded varies according to your income, savings, rent and personal circumstances.

Housing benefits is administered by Tower Hamlets council's Benefits Service according to rules set by central government.

 

How to claim housing benefit

To make a new claim for housing benefit you need to complete a Tower Hamlets full claim form. To ask for a form:

  • Telephone 020 7364 5001 or email the Benefits Service. If the claim form is completed and returned within one calendar month of the date it was requested then the date it was requested will be treated as the claim date.
  • Visit one of the council's one stop shops. If the form is completed and returned within one calendar month of being handed out then the date it was requested will be treated as the date of claim.
  • Download a claim form, complete it and either post to the Benefits Service or take it to your nearest one stop shop. You can download a claim form from Tower Hamlets council's website.

The claim form must include full details of your family, household composition, income and savings and original evidence to support this will need to be seen by the council's Benefits Service.

 

You can also get advice from a local advice agency.

  

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.