Extra support if you need it

We can help you if you need extra support to live independently or to manage your tenancy. Lots of factors can make people more vulnerable, both in the short term or long term – such as having a disability, misusing alcohol or drugs or simply getting older.And there are times in everyone’s life when they feel more vulnerable or in need of support, such as grieving after a death of someone close or going into hospital.

If you are finding it hard coping, you can get help with claiming benefits, managing your bills, or sorting out problems with your neighbours. If you could  benefit from support, talk to us – we’re here to help. We’ll be clear about what we can  do directly to support you, or we can put you in touch  with other organisations who can give you support.

Where we can, we will use  the information you want to give us to tailor our services to you where we can. For example, we can give you  extra time to complete transactions, or change the way we contact you or  communicate with you.

If you are already receiving support from another  organisation, please tell us about it so we can check with you if there’s  anything else we can do  to help you live securely  and independently in your home. We’ll ask you from  time to time if there’s  anything else we can do to support you.

You can find more about extra support for residents by following this link.