About your tenancy
If you have a question about your tenancy or
need advice about the tenancy rules, please contact us – we’re here
to help.
You become a tenant when you sign a tenancy
agreement and live in the property as your home.Your tenancy
agreement is a legal contract.
There are two types of tenancy agreement. If
you have been a tenant for at least 12 months you are a secure
tenant. If you have been a tenant for less than 12 months, you will
probably be a probationary tenant.
Probationary tenants have fewer rights - but
as long as there are no problems during your first year with us,
you automatically become a secure tenant.
If you are not sure which agreement you have or you have lost your
copy of your tenancy rules please ask us or you can view a copy online.