What to do if there is a fire in your property

Alert everyone

• make sure everyone in your home knows about the fire. Alert neighbouring flats by banging on the doors on your way out. Set off the fire alarm if there is one.
• if there's a lot of smoke, crawl along the floor where the air will be clearer.

Get everyone out

• don't delay for valuables
• don't investigate the fire
• before you open doors check them with the back of your hand. If they're warm don't open them - the fire is on the other side
• don't use the lift - go down the stairs

Call 999

• use a mobile phone, phone box or a neighbour’s phone. Give them your full address including the number of your flat and post code. Tell them that there is a fire, what floor the fire is on and await the Fire Brigade’s arrival
• don't go back in!