What to do if there is a fire outside your property

If there is a fire within the communal areas of your block stay within your property unless directed otherwise by the Emergency Services as residential flats are built to be fireproof.

Call 999

Use a mobile phone or landline phone. Give them your full address including the number of your flat and post code. Tell them that there is a fire, what floor the fire is on and await the Fire Brigade’s arrival.

Stay within your flat

The emergency services will arrive and fight the fire. If deemed necessary they will direct and supervise you and your family if the block needs to be evacuated.