It spreads the cost
Paying your charges by direct debit means that
you can spread costs over the year so that you won’t build up a
debt that becomes difficult to manage.
It's guaranteed
Three important safeguards protect direct
debit payments:
- An immediate money back
guarantee from your bank in the event of an error;
- Advance notice if the date or
amount changes;
- Your right to cancel any
time.
It saves you time
Direct debit takes away much of the hassle out
of paying bills and puts an end to queuing at the bank and filling
out cheques. You won’t receive letters and calls from us chasing
you for payment either.
It helps us reduce administration charges
Direct Debit is cheaper than any other payment
method to administer.
Setting up a Direct Debit is easy.You can choose to pay on 1st,
8th,16th or 24th of the month. Contact us for more
details. Tel: 020 7364 5015 (select option 3 then
1).
More ways to pay your service charges
Debit or Credit card*
You can pay by debit or credit card* over the
telephone by calling 020 7364 5015 (Option 3 then option 1) or by
calling 020 7364 3800 (Option 6 then option 1) outside office hours
(you will need a touch-tone phone to use this 24 hour automated
service.)
Please quote your 11-digit invoice number when
you call.
* A surcharge will be added to credit card
payments.
Bank Transfer
Please quote the following Tower Hamlets
details:
Sort Code: 08-90-76
Account Number: 61012914
Reference: Please quote your 11-digit
invoice number.
Online
Online
payment - links to Tower Hamlets Council's Web Payments
24 hour secure Internet payments service. You can make a
variety of payments using this secure site with most major credit*
or debit cards.
* A surcharge will be added to credit card
payments.
At any Bank or Post Office
Use the invoice tear-off slip to pay by cash
or cheque at the bank or Post Office. The Bank or Post Office may
make a charge for this service.
By Cheque
Please make cheques payable to
‘London Borough of Tower Hamlets’.
Send them to:
Cashiers Payments
Albert Jacob House
62 Roman Road
London E2 0PG
Please write your name, address and
the 11-digit invoice number on the back of the cheque.
Don’t let your payment get lost
Whichever way you choose to pay your service
charges, make sure your payment goes to the right account. Here are
some tips when paying your bill:
- Quote your 11-digit invoice number on all
your correspondence;
- Write you 11-digit invoice number on the back
of your cheque (You need to do this even if you are sending an
instalment slip or the tear off slip from the invoice itself.
Remember if your cheque has the correct invoice number on the back,
it is easy to allocate it to your service charge account – even if
the instalment or tear off slip separates from the cheque.);
- Make sure you quote the right invoice number
when you use telephone banking;
- Check your six monthly
statements. Make sure all payments that you have
made show on your account.