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For leaseholders

 

This section tells you more about your rights and responsibilities as a leaseholder, and some advice on living in your home.

If you need help to understand it or if you have any questions, please contact us.

What's on

Key Leaseholder Scheme: more ways to get involved and improve services

We’re keen to get more residents involved in helping us deliver the quality services you want. Which is why we're offering residents the chance to check on how well we’re doing and suggest how we can improve through our new Key Leaseholders Scheme.

Mapsites

We have around 170 mapsites describing many of our estates and communal areas. Mapsites are important because they help us calculate leasehold charges such as horticulture and caretaking services. Check your mapsite here.

Independent Audit of Leasehold Service Charges

In 2010 an independent audit of how we calculate leaseholders’ service charges was carried out.  You can see the full report on the council website.  We are continuing to work with Leaseholders to implement the audit recommendations, and you’ll get updates on this work in Leaseholder Focus and here on our website.

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.