Getting to know you

The better we know you the better we can tailor our services suit you.

By understanding your needs and those who live with you, we are more able to provide you with a suitable plan of action to help your situation - such as the safe and secure scheme or provide you with other support services.

Our ‘Getting to know you’ conversation is when your Neighbourhood Housing Officer sits down with you and discusses your situation and how we may be able to help. 

They will talk with you about health and disability, financial issues, drug and alcohol issues, caring responsibilities and any other area which concerns you.

You can give them as much or as little information as you want. They won’t pressure you to answer, and are happy to explain why they are asking each question.

So if you have a problem you think we might be able to help with, or you feel like you need extra support – get in touch with us and we’ll arrange for a Neighbourhood Housing Officer to come and meet with you. We've produced our 'Getting to know you' leaflet in a range of community langauges. You can also find more information in different langauages in our publications section.

Getting to know you - Low Res (pdf 425Kb)
Getting to know you - Talking Leaflet (MP3 1.52Mb)
Getting to know you - Bengali (pdf 214Kkb)
Getting to know you - Arabic (pdf 119Kb)
Getting to know you - Polish (pdf 109kb)
Getting to know you - Somali (pdf 77kb)