For residents who feel vulnerable or might need extra support

Tower Hamlets Homes is committed helping all residents have a better quality of life. One of the ways we do this is by providing extra support for people who are vulnerable or who feel that they would benefit from extra help.

If you feel that you would benefit from extra support from us then get in touch with us and one of our Neighbourhood Housing Officers will visit you in your home and talk with you about your situation and what we can do to help. We call this our getting to know you conversation.

People who may benefit from extra support include residents who are:

• elderly or leaving care
• new to the area or moving into your new home
• experiencing overcrowding
• experiencing anti-social behaviour or crime or domestic violence
• unemployed
• being discharged from hospital
• socially isolated
• caring for others.

or if they have suffered from:

• physical or health problems
• drug or alcohol problems
• bereavement.

We can help you by:

Regularly getting in touch with you to check on your wellbeing. We call this our safe and secure scheme.

Putting you in touch with specialist groups and organisations who may be able to help.  Check out our guide to support services for a list of organisations who can help.