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For residents who feel vulnerable or might need extra support

Extra support is a service for residents who are vulnerable or for residents who feel that they would benefit from extra support.

If you are interested in this service, get in touch

One of our Neighbourhood Housing Officers will visit you and talk with you about your situation. They will let you know what we can do to help. We call this our 'getting to know you' conversation.

 

People who might benefit from extra support include residents who are:

  • Elderly or leaving care;
  • New to the area or moving into your new home;
  • Experiencing overcrowding;
  • Experiencing anti-social behaviour or crime or domestic violence;
  • Unemployed;
  • Being discharged from hospital;
  • Socially isolated;
  • Caring for others.

Or residents who have:

  • Physical or health problems;
  • Drug or alcohol problems;
  • Difficulty coming to terms with bereavement.

What we can do to help:

  • Keep in touch with you to check on your well-being - we call this our 'safe and secure scheme';
  • Put you in touch with specialist groups and organisations who might be able to help.  Read our guide to support services for a list of organisations.

 

For more information read the Extra help when you need it booklet.

 

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.