Personal Offer - supporting residents with additional needs

Because people are different, people have
different things that they need help with. We want to make sure
this help and support meets your individual or personal needs. This
is why we call is a ‘personal offer’.
If you live in a home that is managed by Tower Hamlets Homes,
then you can ask us for the help you need. We will try to help, or
we can introduce you to another organisation that might be able to
help you.
We can provide lots of different types of help and support to
residents.
This could be support with language,
additional care or additional storage space.
It could also be support with your housing application.
If you are vulnerable or have a disability we may be able to
offer you:
- Extended use of the respite
facilities
- Language and/or translation
support (in the case of non-English speaking households)
- Temporary accommodation where
possible
- Additional care support
- Support if you decide to
live with relatives during decent homes work
- Help with your housing
application.
If you live in an overcrowded
household we may be able to offer you:
- Additional kitchen storage space
- Use of the residents'
room living facilities during the decent homes work
- Additional space through storage
shed, space-saving furniture, decorating your home, or paying
for removal costs
- Help with your application to
swap homes with other residents in the same decent homes
block
- Support with your bid for
new properties.