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Before the works start

 

Home Survey

Before the works start your contractor will carry out a survey of your home to find out  exactly what work is needed. At the visit, the following people will be present:

  • Kitchen Designer - to discuss the design and layout of your kitchen.
  • Contractor’s Electrical and Mechanical Surveyor - to look at rewiring your kitchen and bathroom and to see if other rooms in your home need re-wiring. They will also see if you need a new boiler.
  • Contractor’s Resident Liaison Officer – they will discuss the kitchen and bathroom choices available to you and any questions you might have about the proposed kitchen design. Where possible, they will make sure that they address your individual needs while the work is taking place, and that they have answered all your questions and concerns.

Your contractor will check if there are any materials which may be disturbed during the work that might be hazardous (such as asbestos). If they do find any asbestos it will be removed safely before any work begins.

Tower Hamlets Homes manages housing services for Tower Hamlets Council.

Tower Hamlets Homes is a trading name of Tower Hamlets Homes Limited, a not for profit company limited by guarantee controlled by the London Borough of Tower Hamlets. Registered in England 06249790. VAT Registration No 912 4819 30. Registered Office: Jack Dash House, 2 Lawn House Close, Marsh Wall, London E14 9YQ.